Multnomah County, with a population of just under 800,000 residents, is the most populated of Oregon’s 36 counties. The county has 5,600 employees and provides numerous services for residents including seniors and disabled people services, animal services, community justice, courts, jails and more.
Information Technology Consulting Case Studies
This established beverage distribution company records and organizes call data from customer interactions, discovering best-in-class sales and customer service experiences as the business grows into new markets, and providing training for new reps.
This wholesale distributor fundamentally transforms its approach to buying and selling its product lines and increases profitability by sharing purchasing and sales data across the enterprise.
This large cable and telecommunications company taps into a stream of subscriber information, mining analytics and identifying patterns that help executives recognize the indicators of customer churn and mobilize resources to prevent it.