How can you ensure that you are making an informed decision when you’re evaluating a managed services provider?

The influx of new technologies has resulted in a diverse and complex IT environment that spans multiple delivery models, vendors, processes and data. Added into that mix are flat or shrinking IT budgets, inflexible IT systems and rising costs. The result—many organizations are struggling to support their IT environments and keep up with the strategic initiatives they’re being tasked with.

As a result, organizations of all sizes are examining their strategies to see whether the IT services they design and deliver in-house can be more valuable, efficient and effective when provided by a managed services vendor.  This eBook outlines the 10 criteria to help you make an informed decision about potential managed services providers.