With the advent of COVID-19, companies have shifted the way they service their customers, operate and collaborate. Remote work, in many cases, enables the survival of organizations and introduces a critical set of questions that to some, are part of a new reality.
- Is your remote workforce connected?
- Are they able to engage with your customers?
- Are they able to engage with each other easily?
- Are they able to stay productive and run the business?
- What can you do to better support your team and your customers?
- Are you properly securing your teams, customers and assets?
Splunk and Micro Strategies have partnered to launch Remote Work Insights (RWI) which provides an executive dashboard that enables visibility into business operations by empowering IT and security teams to monitor critical business performance from remote locations. RWI allows you to quickly gain real-time visibility across key disparate systems to ensure optimal:
VPN sessions, login failure rates, usage by city (e.g. Citrix VMWare, Remote Desktop)
Video conferencing, document sharing and employee interactions (e.g. O365, SharePoint, Teams, Zoom & Webex)
Application accessibility for your team and your customers (e.g. Salesforce, SAP, Workday & ServiceNow)
Network security monitoring, data loss prevention and conformance to existing acceptable use policies (e.g. Ransomware, DDoS Attacks and unauthorized access)
Integrity of supporting systems that keep your business going (e.g. Server, storage & networking)
24/7 Support for your Organization
Our experts don’t just recommend and implement solutions – they can manage them too. We provide 24/7 support to ensure your technology runs optimally so your employees stay focused on delivering business value. Learn more…