Streamline Operations and Foster Growth

In recent years, the business community—and the world—have been inundated with a seismic tidal wave of new technologies. Though these technologies have the power to streamline operations and open new avenues of revenue, if your internal team doesn’t have the technical skills or bandwidth to support your IT ecosystem, manage its various moving parts, and keep it up and running, your business will struggle to stay afloat while your competitors thrive. Leave all those details to us. 

Simplify Your IT Ecosystem

With Micro Strategies Managed Infrastructure Services, you get a partner who simplifies your IT journey so your team can focus on more profitable priorities. We build the infrastructure, then we manage it—which means you get one point of contact across the entire IT lifecycle, whether on-premise, in the cloud, or in a hybrid environment. With services that include everything from network infrastructure management, disaster recovery, and data protection to perimeter security, end-user computing, cloud management, and more, we help you pull more value from your IT environment while keeping costs down.  

By turning the day-to -day operations of your IT function over to a dedicated expert resource, you get:

  • A cost-effective, high-availability, and resilient IT infrastructure that can grow or shrink according to your business needs 
  • 24/7 support to keep your systems up and running and your internal resources focused on your business.  
  • A dedicated technical account manager (TAM), service delivery manager (SDM), and service delivery team who work together to ensure your business gets exceptional service and support 

An Extension of Your Team

As your partner, we seamlessly integrate with your internal teams to optimize workflows, implement strategic IT initiatives, and deliver measurable results aligned with your business objectives. Focus your internal resources on strategic initiatives that grow your business and leave the intricate details of managing your IT infrastructure to us. Micro Strategies is not your typical managed services provider—and here’s why:  

  • Deep bench of IT talent: Because our internal team includes seasoned engineers, architects, analysts, and senior security leaders, we are uniquely equipped to tackle complex challenges and deliver innovative solutions—without relying on third-party sources. 
  • ITIL-certified: We adhere to ITIL best practices, which means you get standardized and efficient IT service management processes backed by industry-proven methodologies and frameworks. 
  • Rigorous validation and testing: All technology undergoes validation and testing to ensure optimal function based on KPI and SLA metrics. 
  • SOC 2 Type 2 compliant: As a SOC 2 Type 2 certified provider, we offer premier security assurance, empowering your business with robust protection, and offering you peace of mind.  
  • 85+% ‘first call’ resolution rate: Our team is equipped to address most issues during the initial call, which translates to less disruption on your end. If the issue requires more specialized attention, it is immediately escalated to an in-house expert who will quickly provide a tailored solution.