Director – Managed Services
Mark Longfield, Director of Managed Services, is responsible for the strategy, sales and services related to Micro Strategies’ managed services practice.
Prior to this role, Mark led Micro Strategies’ SMB group, the Intel Platform Services (IPS) team. The team, which started out with three technicians, quickly grew to over 15 people that continue to be at the core of Micro Strategies’ services. The team focused on providing solutions and services for Micro Strategies’ SMB, mid-market and enterprise customers.
As the head of the IPS team, Mark focused on creating a highly educated team that held well-known industry certifications and operated based on best practices. He also worked with the sales team, providing sales support from a technical standpoint.
Mark began his career with Micro Strategies in 1999 as a systems technician. Within three years, he was promoted to service manager where he started to build the IPS team.
Prior to joining Micro Strategies, Mark worked for as a service manager with a solutions provider where he oversaw a small team of engineers and as a technician with a computer and memory manufacturer.
Mark holds a number of industry certifications including Microsoft’s Certified Systems Engineer (MCSE), VMware’s Certified Professional (VCP) and Certified Advanced Professional (VCAP) and server certifications from IBM and Lenovo.